I was deeply impressed by your service advisor, Mr Chan, who despite his overloaded workload still did his best to clarify my enquiry on the engine oil viscosity performance for synthetic 5w 30 v 40. Indeed, this illustrates why your Citroën technical team is ahead of other workshops.
Even your new Supervisor, Mathew, has empowered his team to deliver what is promised instead of overpromising and underdelivering to customers, which is a good philosophy to adopt as a future business model.
I take this opportunity to thank Mr Chan and Matthew for all the help and assurance on my car maintenance. Kudos to your team for working hard and to Mr Jean who has been a good mentor to Citroën.